Blog 313: Getting Experience Right ....
The businesses that get experience right have figured out that how you make people feel is more important than how quickly you get the...
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Dennis
- 6 days ago
- 1 min
Blog 312: What's In It For Them
The other night I told my friend Chris where to have dinner in Chicago. A couple or a few hours later, he sent me a message with a...
10
Tom Frisby
- Jan 19
- 1 min
Blog 311: Stay or Go?
My eldest daughter, 15, made me very proud the other day. She resigned from a class. She chose to go. We had been talking about life and...
140
Dennis
- Jan 17
- 2 min
Blog 310: How to Create More Fans
I have to confess … As far as offering an opinion on how to get more referrals, I don’t think I can share anything better than what I...
130
Dennis
- Jan 12
- 1 min
Blog 309: 3 Questions for More Referrals
How is your work surprising and memorable? How have you tied your work to what matters most to your client? Through the time your client...
90
Dennis
- Jan 10
- 1 min
Blog 308: Get More Referrals
My dear friend Chris has known me since we were 12 years old. This year, and on point, he gave my family a basket of gourmet delights,...
70
Dennis
- Jan 3
- 2 min
Blog 307: Do More Exiting Things ...
Do you want to know what successful people and businesses have in common? People care about them enough to talk about them. Right? If...
60
Dennis
- Dec 29, 2022
- 2 min
Blog 306: Christmas Trees As Financial Plans
What business are you in? Don’t dismiss this question. There is a good chance you are messing this up, believing you are in one business...
10
Dennis
- Dec 20, 2022
- 1 min
Blog 305: Made You Look
Do you know what every successful business, brand and person have in common? People talk about them all the time with some passion. When...
140
Dennis
- Dec 15, 2022
- 2 min
Blog 304: Vacations
Recurring, Scheduled Mandatory Vacation. Ask your friends who have jobs, and you’ll find that none (or far too few) take all their...
50
Dennis
- Dec 13, 2022
- 2 min
Blog 303: Work Smart, Play Hard (and often)
Work Smart Play Hard (and often) This month I’m writing about work-life balance starting today with how you should set up your week. Have...
60
Dennis
- Dec 8, 2022
- 2 min
Blog 302: Get Yer Freak on
Too many people and businesses are getting pushed through. The bar is so low, and so is the cost, that we just accept mediocrity. Too...
90
Dennis
- Dec 6, 2022
- 1 min
Blog 301: Are You a Genius?
“In the minds of geniuses, we find – once more – our own neglected thoughts.” Ralph Waldo Emerson My hunch is that being a genius is more...
50
Dennis
- Nov 24, 2022
- 2 min
Blog 300: Be Worth Talking About
Be worth talking about. Think about it, would anything help to improve your business more than a whole bunch of people talking about you...
60
Dennis
- Nov 22, 2022
- 1 min
Blog 299: You Sorta Rock!
You don’t rock all the time. Nobody does. You are not a rock star, a superstar all the time. Don’t even try; you can’t do it, and you...
40
Dennis
- Nov 17, 2022
- 1 min
Blog 298: Be a Surprise
My dry cleaner is on a first-name basis with the city of Ottawa. I was referred to him years ago, “You know what?! You’re gonna love this...
50
Dennis
- Nov 15, 2022
- 2 min
Blog 297: Best Principles Are Better Than Best Practices
You may not be able to copy exactly a best practice of a specific business you visit that delights you, but you can copy the spirit or...
80
Dennis
- Nov 10, 2022
- 3 min
Blog 296: "At Your Service" At Your Peril
A little while ago, Mrs. MW and I were driving back from a wedding, and we pulled over to a giant service station on the highway to...
140
Dennis
- Nov 8, 2022
- 1 min
Blog 295: When Customers Know What You Know
Traditionally, most businesses are based on a simple idea: The business, whether it’s a car dealership or a financial planning firm or a...
60
Dennis
- Nov 3, 2022
- 2 min
Blog 294: Answer the Damn Phones
When people call DMWHQ they are often surprised that I answer the phone. It’s also me who cleans the coffee mugs. The easiest way to...
60
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